Privacy Policy
Effective Date: [Insert Date]
Welcome to Mahi & Co. (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://mahiandco.in, place an order, or interact with our website.
1. Information We Collect
When you use our website, we may collect:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Order Details
- Account Information (if you create an account)
Payment Information
Payments are processed securely through trusted third-party payment gateways. We do not store your credit card, debit card, UPI PIN, CVV, or net banking credentials.
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date & Time of Visit
- Referral Source
- Cookies and Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Verify payments
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Send promotional emails and offers (only if you subscribe)
- Detect fraud and maintain website security
- Comply with legal obligations
3. Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Deliver relevant advertisements
You can disable cookies through your browser settings, although some website features may not function correctly.
4. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device type
- Browser information
- Approximate geographic location
- Referral sources
This information is collected anonymously and helps us improve your browsing experience.
Learn more:
https://policies.google.com/privacy
5. Meta (Facebook) Pixel
Our website may use the Meta Pixel to measure advertising performance and provide relevant advertisements on Facebook and Instagram.
Meta may collect information about:
- Pages viewed
- Products viewed
- Purchases
- Device information
- Browser information
For more information:
6. Email Marketing
If you subscribe to our newsletter, we may send:
- New product launches
- Exclusive offers
- Festival discounts
- Promotions
- News and updates
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.
7. WooCommerce
Our website operates using WooCommerce, which stores customer information necessary to:
- Process orders
- Manage customer accounts
- Generate invoices
- Maintain order history
WooCommerce stores only the information required to provide these services.
8. Payment Gateways
Payments may be processed through secure payment providers such as:
- Razorpay
- PhonePe
- PayU
- Cashfree
- Stripe
- PayPal
- UPI Services
Payment information is handled directly by the respective payment gateway according to their own privacy policies.
9. Shipping Partners
To deliver your order, we may share necessary information with logistics partners, including:
- Customer Name
- Shipping Address
- Mobile Number
- Order Details
This information is used solely for order fulfillment and delivery.
10. Sharing Your Information
We never sell, rent, or trade your personal information.
We may share information only with trusted service providers such as:
- Payment Gateway Providers
- Courier & Logistics Partners
- Hosting Providers
- Email Marketing Platforms
- Analytics Providers
- Government Authorities when legally required
11. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.
12. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet accounting and legal requirements
- Resolve disputes
- Improve our services
13. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw marketing consent
- Request a copy of your data
To make such a request, please contact us using the details below.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Please review their privacy policies before sharing your information.
15. Children’s Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
17. Contact Us
Mahi & Co.
🌐 Website: https://mahiandco.in
📧 Email: support@mahiandco.in
📱 Phone / WhatsApp: +91 8830002816
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us. We will respond as soon as reasonably possible.